How We Help Clients Use AI to Improve Efficiency Without the Risk
After 25 years in software development, we can’t recall a new technology that’s created as much polarisation — and fascination as Artificial Intelligence (AI). For many, it’s a source of uncertainty: will AI replace jobs, or enhance them?
From where we stand, AI represents the next step in the evolution of workplace technology - like the personal computer and the internet before it.
Rather than something to fear, we believe AI can make our working lives more productive, and free us up to focus on the work that matters most: strategic thinking, customer service, and high-value decision-making.
The Quiet Power of AI
While the media gravitates towards headline-grabbing innovations like autonomous vehicles and Artificial General Intelligence (AGI), there’s a quieter and more immediate AI revolution unfolding in everyday workplaces. These are the areas where AI isn’t replacing humans but helping them.
AI excels at repetitive, data-heavy tasks and, unlike traditional software, it doesn’t require developers to hard-code every step. It can be trained using historical data to deliver reliable outcomes and, in many cases, it continues to learn and improve over time.
Here are just a few of the real-world applications AI is quietly transforming:
- Automated invoicing and reconciliation
- Expense tracking and compliance checks
- Digitising paper documents and forms
- Validating data in contracts, receipts and records
- Categorising and archiving large volumes of digital records
- Triggering workflow actions based on document analysis
- Providing not just dashboards, but real-time insights from business data
Where traditional Business Intelligence (BI) systems present data for human interpretation, AI goes a step further — applying mathematical models to draw conclusions, find patterns, and suggest actions. This makes AI an ideal partner for decision-makers in both public and private sectors.
Getting Started with AI — Without the Hype
The best place to start is often the simplest: identify repetitive, manual tasks in your business. You might be surprised at how many of them can be improved or even eliminated through AI.
And don’t assume these solutions are out of reach. The AI field is advancing rapidly, and solutions that were out of scope five years ago are now not only possible, but commercially viable.
Why Many AI Projects Fail — and How to Succeed
We won’t sugar-coat it: an estimated 80% of AI projects fail. But in our experience, it’s rarely the technology that’s the problem.
According to Dr Evan Shellshear [1], common reasons for failure include:
- Solving a problem that isn’t aligned with business strategy
- Poor-quality or siloed data
- Underestimating the complexity of moving from prototype to production
But the two biggest culprits? A lack of genuine business need and failing to establish the data foundations required for success.
How CIBIS Helps Clients Succeed with AI
At CIBIS, we’re not just theorising — we’re actively helping organisations harness AI to cut overheads, improve efficiency and unlock new capabilities.
As software developers, we don’t just recommend models, we build them. We write code, clean and integrate data from different systems, and design practical AI tools to suit your specific needs. Our focus is always on delivering real business value, not just implementing technology for technology’s sake.
Whether you’re in government or business, we can help you:
- Assess which processes are AI-ready
- Prepare your data
- Build reliable, secure and explainable AI solutions
- Deliver measurable outcomes that align with your goals
If you’re exploring AI and want to talk through the possibilities, or the pitfalls, we’re here to help.
Contact CIBIS to discuss how AI can enhance your organisation’s productivity and impact.